Return Policy

We are committed to providing you with high-quality, effective products. However, due to the nature of our products, ALL SALES ARE FINAL.  

We do not accept any returns or exchanges once your order has been shipped. 

We will be happy to help you choose the correct products that will best suit your hair needs and/or hair type. Please email us at customerservice@michebeauty.com for assistance. 

Incorrect or Missing Items: 

If you receive the wrong item or an item is missing, please contact us within 48 hours of delivery at customerservice@michebeauty.com. We will resolve the issue promptly.

Damaged Items:

Should your item arrive damaged, please email us with a photo of the damage within 48 hours of delivery. We will assist you in replacing the item or issuing a refund.

Wrong Address:

Please ensure your shipping address is correct at checkout. If you notice an error, contact us immediately. Once the order is processed, we cannot change the shipping address.

Undeliverable Orders:

If your order is returned to us as undeliverable, we will contact you to confirm the correct shipping address. Additional shipping fees may apply for resending the order.

Customer Support

For any additional questions or concerns regarding your purchase, feel free to reach out to our customer service team at customerservice@michebeauty.com. We’re here to help!