Frequently Asked Questions

Frequently Asked Questions

Product Questions

Are Miche products natural?

Can I use Miche products on my kids?

What type of fragrance do you use in your products?

What is the difference between Strengthen and Indulge deep conditioner?

When will Miche release new products?

Do you have sales?

Can I find your products in a store near me?

Hair Questions

Do your products work for 4c hair?

Do your products work for wavy hair?

Do your products work for low porosity hair?

How long until I see results?

Shipping Questions

How long until my products are shipped?

Do you ship internationally?

My package was returned to sender. What do I do now?

What do I do if my package was marked as delivered but I have not received it. What do I do now?

What do I do if my package arrived damaged or incorrect?

Subscription & Account Questions


What is the Miche Subscription Policy?

Can I cancel my Subscription?

Can I pause or edit my subscription?


I forgot to enter my discount code. Can you enter it on your end?

Refund Policy

Refunds & Exchanges

What is the Miche Beauty Refund Policy?

Collaborations & Wholesale Questions

Influencer Collaborations

I am a social media influencer or blogger? How can I work with Miche?

Wholesale & Salon Retail Requests

How can I order Miche products wholesale?