Yes! Since our products contain natural ingredients, they are safe for children. However, since we use natural nut butters and oils in our products, be sure to review our ingredients & perform a patch test to make sure your child doesn't have an allergy to any ingredients we use.
While both deep conditioners are moisturizing to your hair, Indulge does not contain any protein and is recommended for dry, thirsty hair. Strengthen is a protein/moisture balancing deep conditioner that will leave your hair feeling stronger and hydrated the same time. Strengthen can be used weekly or alternated with Indulge
Our team is working hard trying to ensure that all of our new products are made with love, care and attention to detail. We are currently testing new products and will send an email notification once it is released.
Yes! Sometimes low porosity hair takes a few extra steps to get the product to absorb. Our products will absorb more easily when used in conjunction with heat. You can choose to spray the hair with warm water prior to styling or sit under a hooded dryer to allow the products to better penetrate the hair strand. Using these techniques will allow the cuticle of the hair to open up and absorb the moisture from our products.
Your hair should feel noticeably softer and easier to manage after a couple of treatments. Most of our customers report softer hair after their first time using our products. With regular use, you will notice less breakage, hydration, hair growth and overall healthier hair.
Yes! We offer international shipping. Our shipping prices are based on the current prices set by the carrier as well as the weight of your package. The purchaser is also responsible to pay any applicable taxes or duties that may apply.
Please Note: Due to Covid-19, we have temporarily suspended our international shipments due to delays & increases in lost packages. We will resume once everything stabilizes.
If a package is returned to Miche Beauty due to an incorrect or incomplete shipping address provided by a customer, or if the customer was not home for delivery, the customer will be responsible for the return shipping cost as well as the re delivery cost (amount subject to change based on current shipping rates).
We will be happy to reship at your request once the reshipping cost has been paid.
Miche is not responsible for packages delivered incorrectly or lost due to incorrect or incomplete shipping information provided by a customer, no refunds will be provided if any parts of the address are incorrect.
We are sorry to hear that you haven't received your package!
Miche Beauty is not responsible for lost or stolen packages that have a confirmed delivery to the address entered for an order.
Upon inquiry, Miche Beauty will confirm delivery to the provided address, date of delivery, tracking information and shipping carrier information for the customer to investigate.
After you have contacted the carrier and the carrier is unable to locate the missing package, please send an email to email@example.com with the reference number provided from the carrier and we will further assist.
We are so sorry for the inconveneience! In the event that you received the wrong item, an item is missing from your package, or an item is damaged, please email us at firstname.lastname@example.org within 72 hours and we will resolve the issue once verified. Pictures may be required for our records.
Unfortunately, our system won't allow us to apply a discountcode once the order has already been placed. However, if your order has not been processed yet, we can cancel your current order so that you can reorder with the discount code.
Due to the nature of our products, we do not accept returns, exchanges or issue refunds. All of our products are freshly handmade to order just for you. Therefore, please be aware that all sales are final and cannot be exchanged or returned. We ask that you please select your products carefully.
If you are unsure which products to buy, we recommend trying our sample boxes here.